Services

Exception handling

Escalation support for edge cases, blocked automations, and situations where AI needs a human decision-maker.

Automation fails at the edges: the ambiguous case, the blocked workflow, the request that crosses a governance boundary. Without a designed escalation path, these become silent failures or unauthorized improvisation.

We act as the standing escalation layer — when your AI reaches a boundary involving risk, ambiguity, or restricted authority, a qualified human picks it up, resolves or routes it, and documents the disposition. Agents hosted with us get this wired in by default.

Ready when you are

Engagements begin with a review of the workflow, risk points, and the exact moments where human authorization or execution is required.